10DLC Registration

• How to Resolve Privacy Policy Requirements
• How do I get my brand verified?
• What is 10DLC Registration and How To Register
• How to resolve CTA rejections (Form Disclosures)
• 10DLC Terms & Conditions Page Requirements

Broadcast Messages

Contact Management

• How To Archive Your Contacts
• How does the Snappy Kraken import works?
• How to delete a contact?
• How to Edit a Contact or Remove From Group
• How do I see the contacts in a group?
• How to create groups in Convos and add contacts to them?

Phone Number Activation

• Can I get a new number? Or do I need to use my existing office phone number?

Frequently Asked Questions

• Is There a Mobile App?
• How does the system handle spam and blocked numbers?
• Can I use Convos with another texting platform?
• My images are not loading. What's going on?